Question 1

Can the service duration be extended?

Accepted Answer

Yes, users can extend or renew the service as per their needs.
To do so, please contact the Trustotrycare support team.

Question 2

Will the same caretaker come every day?

Accepted Answer

Under normal circumstances, the same caretaker will provide service daily.
However, changes may occur in case of emergencies, health issues, or caretaker unavailability.

Question 3

Does the user need to arrange food and accommodation for the caretaker?

Accepted Answer

Yes, if the service duration exceeds 12 hours, the user must provide food and rest arrangements for the caretaker.
A minimum of 7–8 hours of uninterrupted sleep is mandatory for the caretaker to ensure safe and quality service.

Question 4

Are caretakers healthcare experts?

Accepted Answer

No, caretakers are non-clinical service providers.
They assist only with the daily care and support of senior citizens and do not perform any medical tasks.

Question 5

In which tasks will the caretaker help?

Accepted Answer

Caretakers assist with the following tasks:-

Helping with bathing and changing clothes
Medicine reminders
Assisting with personal hygiene and cleanliness
Supporting light walks or outings
Ensuring adherence to daily routine and rest

Question 6

Will caretakers cook food, wash clothes, or do other household work?

Accepted Answer

No, caretakers’ responsibilities are limited to personal care and supportive tasks for senior citizens.

Question 7

Will caretakers change diapers if needed?

Accepted Answer

Yes, if required, caretakers will change diapers and ensure the cleanliness of the elderly person.

Elder Care 24 Hours (30 Days Plan)

Service Duration

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