Question 1

Are the equipment sanitized and cleaned properly?

Accepted Answer

Yes, all equipment is thoroughly cleaned and sanitized. In addition, disposable parts (such as suction tube, etc.) are provided new for each patient, which must be arranged and provided by the service users.

Question 2

Who provides training on how to use the equipment?

Accepted Answer

At the time of delivery, our technical team will install the equipment and provide a live demo along with basic training, so that you or your caregiving team can operate it safely.

Question 3

Who can operate the equipment?

Accepted Answer

The equipment should only be used under a doctor’s recommendation and supervision by a trained person.

Question 4

How should the equipment be returned after use?

Accepted Answer

All equipment must be returned in clean and functional condition. Any kind of damage may incur applicable charges.

Question 5

Can the combo package be customized?

Accepted Answer

No, the combo is pre-designed by experts based on typical recovery needs and cannot be modified.

Question 6

Are delivery, installation, and pickup free of charge?

Accepted Answer

Yes, delivery, installation, and pickup of equipment are completely free. A live demo is also provided during installation.

Question 7

Whom to contact for technical support?

Accepted Answer

After booking confirmation, an authorized service provider (Trustotrycare rental partner) will be assigned, and their contact number will be shared with you. In case of any issue, you can directly contact them. The issue will be resolved or the equipment replaced as soon as possible.

Care Combo 3 (15 Days Plan)

Service Duration

Product Description

Frequently Asked Questions